End-to-end security
Work happily in the knowledge that Joiin is built on Amazon Web Services and employs the latest technology to ensure world-class security at every level.
“Makes consolidation really simple and super easy to customise”
Your privacy and data are safe with us
Your privacy and the integrity of your data is important to us. The built-in services of Amazon Web Services (AWS), including a two-factor authentication process, add essential layers of best practice security to all accounts.
Rock-solid to the core
Enables Two Factor Authentication (2FA) on any user account to add an extra level of security.
Uses green-padlock Secure Sockets Layer (SSL) technology to secure access to our applications and APIs across the internet.
Stores a copy of certain parts of your financial data needed to rapidly produce your Joiin reports, all within AWS high-security zones.
Delete a company or data from Joiin and we fully delete all data and access tokens with QuickBooks, Sage or Xero APIs.
Data only accessible via secure login to AWS and is never shared with any other parties.
Credit card and billing info is transmitted and stored securely only with our third-party billing provider, Stripe.
Explore our FAQs – End to end security
How does Joiin ensure the security of my financial data?
Joiin operates entirely on the Amazon Web Services (AWS) platform, leveraging its robust infrastructure to ensure high levels of security, reliability, and scalability. All data transfers are encrypted using Secure Sockets Layer (SSL) technology, safeguarding information transmitted between your browser and Joiin’s services. Additionally, regular security audits are conducted by third-party providers like Xero, Sage, and QuickBooks to maintain compliance with industry standards.
How does Joiin protect data during transmission and storage?
Joiin employs industry-standard encryption protocols to safeguard your data both in transit and at rest. All data transmitted between your browser and Joiin’s services is secured using Secure Sockets Layer (SSL) technology, ensuring that information remains confidential during transfer. Additionally, data stored within Joiin is housed on Amazon Web Services (AWS) servers, leveraging AWS’s robust security infrastructure to protect your information from unauthorized access. For more details please visit Joiin Help Centre.
What measures are in place to protect user accounts?
User accounts in Joiin are managed using AWS’s built-in security services, adhering to best practices for authentication and access control. Users authenticate using a username and password combination, and it’s recommended to keep these credentials confidential. Furthermore, Joiin offers Two-Factor Authentication (2FA), requiring a unique, one-time code sent via SMS during login, adding an extra layer of security.
How is my data handled if I delete a company or cancel my subscription?
When you delete a company from Joiin, all associated financial data and access tokens used for API calls to services like QuickBooks, Sage, or Xero are fully removed. Upon subscription cancellation, once the billing period concludes, all your data is deleted from Joiin’s servers. This ensures that your information is not retained beyond its intended use.
Does Joiin store my credit card and billing information?
No, Joiin does not store your credit card details directly. All payment information is securely transmitted and stored by Stripe, Joiin’s third-party billing provider. This approach ensures that your sensitive financial information is handled with the highest security standards.
Keep your financial data secure at every step.
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